Integrating Teamwork, Service and Marketing

Professionalism is the key to this seminar -- a presentation culminated from 35 years of hands-on involvement in this dynamic changing profession. Jim and Naomi Rhode have compacted five "core concepts" of success from thousands of eye-opening experiences into one engaging presentation. You'll learn guidelines that work incredibly well in the areas of communication, interpersonal relations, marketing and life! You will never forget the impact of Jim and Naomi's moving testimonial to managing the responsible practice while living the professional life. Your entire team will think more positively after participating in discussions of these up-to-date management and marketing concepts.

HOT TOPICS COVERED:

• Reviving your "practice passion" for delivering quality care and quality service.
• Moving your practice from success to significance.
• The 8 essentials that keep patients coming back and referring others to your practice.
• The 7 strategies that will build the value of your dental business toward a higher annual income and higher selling price.
• The 5 key benchmarks that will raise your practice to the next level this year!
• How to keep W-O-M (word of mouth) marketing working for you.

The perfect blend of professional achievement and personal success are exemplified by the charismatic Jim and Naomi Rhode. This dynamic couple has been pioneers in the field of preventative dentistry for over three decades. Their commitment to sharing what they have learned about business, health care, practice management and successful relationships has resulted in their ever popular demand as speakers, seminar leaders, coaches and mentors both nationally and internationally. They have spoken in all 50 states and 15 foreign countries.

Naomi speaks straight from the heart about the rewards and responsibilities of professionalism. Time-tested ethics are again in the forefront. But this program is also packed with specifics. Jim shows you how to do things right the first time, every time!

Jim & Naomi Rhode:

Jim Rhode, BME, CSP, Chairman of SmartPractice�, is a member of the Society for Advancement of Management and President of the National Speakers Association; he was honored with the prestigious Arizona Entrepreneur of the Year award for 1990. He is the publisher of Practice Smart: Dentistry's Marketing and Management Newsletter and co-author of Marketing for People Not in Marketing and Celebrate Marketing. Jim's philosophy is best summarized by the proverb: "Any enterprise built by wise planning...becomes strong through common sense...and profits wonderfully by keeping abreast of the facts."

Naomi Rhode, RDH, CSP, CPAE Speakers Hall of Fame�, is a graduate and alumni of the year of the University of Minnesota, has spoken before thousands of health care professionals and their team members, corporations and non-profit organizations, sharing her expertise on leadership, team building, life balance and interpersonal relationships. She is a member of Speaker's Roundtable, a recipient of the prestigious Cavett Award and past president of the Arizona State Dental Hygienists Association and the National Speakers Association. Her warmth, enthusiasm and unique insight into the dynamics of person-to-person relationships have made her a "Remembered Experience". In addition to being a much-sought-after professional speaker and emcee, she is the author of two inspirational gift books, The Gift of Family - A Legacy of Love and More Beautiful Than Diamonds - The Gift of Friendship, and has co-authored Speaking Secrets of the Masters, Meditations for the Road Warrior.

Jim and Naomi have donated their services for this program in order to assist the Arizona Dental Foundation's efforts to enhance community based dental programs. Proceeds from this CE support the Arizona Dental Foundation and the University of Minnesota.

Schedule:

Registration Opens: 7:30 AM
Continental Breakfast: 7:30 AM
Course: 8:30 AM � 4:30 PM
Includes Lunch